Privacy Policy
Datafabric Pty Ltd ("Datafabric", "we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard personal information, and how we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy applies to personal information we handle through our website at datafabric.com.au, our sales and marketing activities, and our products and services.
1. Who we are
Datafabric Pty Ltd (ABN 95 660 453 127) is an Australian company based in Sydney, New South Wales. We provide an integrated data centralisation, compliance automation and enterprise AI platform for asset managers.
2. What personal information we collect
The personal information we collect depends on your interactions with us and may include:
- Contact and identity details — such as your name, business email address, phone number, job title and the organisation you work for;
- Enquiry and demo information — information you provide when you request a demonstration, contact us, or otherwise correspond with us;
- Website usage information — information collected automatically when you visit our website, such as your IP address, browser type, device information, pages viewed and referring URLs (see "Cookies and analytics" below);
- Business and commercial information — information exchanged in the course of providing our products and services to your organisation.
We do not intentionally collect sensitive information (as defined in the Privacy Act) through our website. Where our products process data on behalf of a customer, that data is handled in accordance with our agreement with that customer, who is responsible as the controller of that data.
3. How we collect personal information
We collect personal information:
- directly from you — for example when you complete a form, book a demo, email us, or engage with us commercially;
- automatically — through cookies and analytics tools when you use our website;
- from third parties — such as your employer, referrals, publicly available sources (e.g. LinkedIn), and our service providers.
4. Why we collect, hold, use and disclose personal information
We use personal information to:
- respond to your enquiries and provide requested demonstrations or information;
- provide, operate, maintain and improve our products and services;
- manage our relationship with you and your organisation;
- send you relevant marketing and product communications (where permitted — you may opt out at any time);
- maintain the security and integrity of our systems;
- comply with our legal and regulatory obligations.
5. Disclosure of personal information
We may disclose personal information to:
- Service providers that support our business, including cloud hosting (Amazon Web Services), customer relationship and marketing platforms (HubSpot), and website analytics (Google Analytics);
- Professional advisers such as our lawyers, accountants and auditors;
- Regulators, law enforcement or other parties where required or authorised by law.
We do not sell your personal information.
6. Overseas disclosure
Some of our service providers store or process information outside Australia (for example, in the United States). Where we disclose personal information overseas, we take reasonable steps to ensure it is handled consistently with the APPs.
7. Cookies and analytics
Our website uses cookies and similar technologies, including Google Analytics, to understand how visitors use the site and to improve it. You can control or disable cookies through your browser settings, though some features of the site may not function properly as a result.
8. How we hold and protect your information
We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. This includes access controls, encryption in transit, and secure, reputable cloud infrastructure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. When it is no longer needed, we take reasonable steps to destroy or de-identify it.
10. Accessing and correcting your information
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, contact us using the details below. We will respond within a reasonable period.
11. Complaints
If you have a concern or complaint about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
12. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.
13. Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available on this page, and the "Last updated" date reflects when it was most recently revised. We will review this policy at least annually.
14. Contact us
For any privacy questions or requests, contact us at:
Datafabric Pty Ltd
Sydney, New South Wales, Australia
Email: info@datafabric.com.au